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Post by salfordredforever on May 14, 2018 10:54:26 GMT
For those of you who have purchased the Magic shirt, I noticed at Leigh that many supporters were lucky enough to have received them and they look really good, however I have not yet received mine so went onto the Steeden website in an effort to get some contact. Unfortunately the contact page has no details on it and I have had no response via the email address (sales@advantagesport.net) which was on the sales receipt email invoice.
I contacted the club, only to be told by a nice lady on reception that the shirts are earmarked for release from TODAY..i asked her about fans wearing them already and she couldn't assist.
She was very critical of the set up re the purchase of replica shirts and said they`d had loads of calls complaining.
The annoying thing is and I know its not the receptionist`s fault, but the club shop is advertised through the clubs site, yet they take no responsibility and just fob you off to Steeden. She did give me a telephone number of 01482216151, but again she said "you`ll be lucky if they pick up"
I tried it and guess what....pre recorded message saying thanks for calling and then cut off.
Anyone else had the same experience?
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Post by oldred on May 14, 2018 12:34:16 GMT
Not with the shirt but last week I phoned the number shown on the website to purchase tickets for the Leigh game. 30 min wait then a lady asked 'what do you want' I asked for two tickets for the Leigh cup tie. 'There is no match on Friday - only Huddersfield tickets for sale' I told her there was a match and the website gave this number 'No there isn't only Huddersfield for Sale, I'll give you a number to call' She gave me the exact same number and when I told her she said 'Well take option 4 it will get you through' I did and got through to Salford who said ' It's nothing to do with us ring this number' and gave me the same number. I told them of my problem and was told sorry can't help but I will get someone to wring you back - still waiting. I drove to the stadium to purchase. If I was not a stupid long term season ticket holder I would have given up. How many fans are lost with this attitude and after the performance why do I bother
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Deleted
Deleted Member
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Post by Deleted on May 14, 2018 18:43:51 GMT
Seems you're not the only one, if you go on antisocial media there's a few trying to get a response from the club.
Deafening silence is the response.
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